Powering African Businesses with Advanced Call Center & BPO Solutions
From cloud tech to expert guidance and premium equipment—everything you need to launch, grow, and scale your contact center across Africa.
Why We're Here
In Africa’s growing digital economy, customer experience sets you apart. We provide tailored contact center solutions technology, strategy, and infrastructure to help you launch, scale, and build lasting customer loyalty.
About Us
Your Vision. Our Solutions. Africa’s Future.
Our Mission
To redefine customer service across Africa by combining global technologies with deep local insight. With over a decade of experience across markets like Nairobi and Lagos, we empower businesses to connect, engage, and thrive.Why We Exist
10+ years serving African businesses
Complete support from cloud platforms to office setup
Fast deployment go live in 30 days or less
Our Services
Complete Solutions for Every Phase of Your Contact Center
Talent
- •Access a large pool of trained call center agents
- •Technical and non-technical talent available
- •Rapid onboarding to accelerate your BPO launch
Technology
- •Complete support from cloud platforms to office setup
- •AI-powered chatbots & analytics
- •Scalable for any business size
Advisory
- •Local compliance support (NDPR, POPIA, Kenya Data Act)
- •Customer experience & workforce strategy
- •Expansion support across African markets
Industries We Serve
Delivering Impact Across Africa’s Leading Sectors
Banking & Fintech
Secure, regulation-ready support systems
Telecom
Handle high-volume inquiries with AI-driven efficiency.
E-Commerce
Scale support during peak sales with cloud flexibility.
BPOs
Launch your own BPO and serve global clients directly from Africa.
Testimonial
Call Center Solutions Africa helped us launch a 24/7 support hub in Lagos within 30 days. Their local know-how was invaluable.
Chidinma Okoye, CX Lead
Why Choose Us
From Vision to Reality—Africa’s Trusted Contact Center Partner
Built for African languages, infrastructure, and regulations
Rapid setup get up and running in 30 days
Full-service: we handle setup, training & optimization
Lower costs with scalable cloud-based platforms
Let’s Build Africa’s Next-Gen Contact Centers Together
Our Nairobi-based team is available 24/7 to support clients across Africa.
